Returns & Exchanges
At Lucky Jack Gear & Gifts, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your shopping experience remains as lucky as our name suggests.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unwashed and unworn items with original tags attached into their original packaging or a secure mailing bag.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing